Restaurio — Iván Medel Acebrón, Calle Carrera de Oriente 6, 28530 Morata de Tajuña (Madrid, Spain). NIF 51193345Z · EU VAT number: ES51193345Z. Phone and WhatsApp: +34 694 202 493. Email: soporte@restaurio.es.
All prices include VAT. Shipping €5.99, free from €455.00. Batteries always ship in a separate parcel (for safety) and their shipping costs €7.00.
Payment is made in advance by card through Stripe, a secure payment gateway. On your bank statement the charge appears as BROMDEL, the group that Restaurio belongs to.
Buying for a business in another EU country? Enter your EU VAT number in the cart: if VIES confirms it is valid, you pay without VAT (intra-Community supply). A Spanish number won't work.
We ship to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Your order ships in 1–2 working days and usually arrives 2–5 working days later; we'll send you the tracking number by WhatsApp.
Unless the product page says otherwise, the parts are new. Those sold as “Refurbished” or “Used” say so in the name and on the product page; used parts carry their grade (A, B or C) according to their outward condition.
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Restaurio — Iván Medel Acebrón, Calle Carrera de Oriente 6, 28530 Morata de Tajuña (Madrid, Spain), soporte@restaurio.es, or by WhatsApp on +34 694 202 493) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, or a message). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Batteries, screens, controller boards and displays that have already been connected or installed cannot be returned, except in the case of a defect. We will refund you, by the same means of payment, as soon as we receive the part.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
— To: Restaurio — Iván Medel Acebrón, Calle Carrera de Oriente 6, 28530 Morata de Tajuña (Madrid, Spain)
— I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*):
— Ordered on (*) / received on (*):
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.
New parts come with the legal guarantee of 3 years for lack of conformity; used and refurbished parts, 1 year. If a part arrives defective or stops working because of a manufacturing defect, write to us and we'll sort it out. It does not cover faults caused when fitting or handling it (forced connectors, torn flex cables, knocks, moisture) or misuse: if it arrives in poor condition, let us know before fitting it.
When you complete your purchase, Google may offer you a survey about your order in its own window (Google Customer Reviews). It is voluntary: only if you accept does Google receive your email address, the order number and the delivery date in order to send it to you.